Carefully tailored and refined over the years, our services consistently create valuable digital products and deliver value.
We appreciate that our clients are different. For example, maybe you are building a brand new product and need our support from the beginning. Or, you might already have an existing product and want to improve it. Sometimes, clients want us to provide them with an unbiased, objective review of their digital product or service and devise further development and improvement ideas.
We take pride in our ability to understand business and user requirements and transform them into delightful user interfaces and experiences. We’ve designed experiences for screens as small as those on a smartwatch all the way to bigger-than-life screens and billboards. And pretty much everything in between.
- UI design
- UX design
- Interaction design
- Information architecture
- Customer yourneys
- Visual design and branding
Nothing brings digital product ideas to life as their full development. That’s why we cover all product development needs – from envisioning and implementing backend and DB architectures to developing complex yet beautiful and performant frontends. Then, we relentlessly test (break it to make it), and only then do we deploy your digital product.
- Web app development
- Website development
- Mobile apps development
- Custom WordPress solutions
- Custom development
- QA and testing
- CI/CD operations
Our advantage is that we often look at products and services through users’ eyes. Sometimes, those users are our senior user researchers, and sometimes we engage actual product users. Empathy, a scientific approach to data analytics, and data-driven efforts help us build products that users will actually use and enjoy.
- Expert usability audit
- Usability testing*
- Accessibility audit
- Contextual inquiry
- Focus groups
- Card sorting
- SUS analysis
*at location and remote
Distilled knowledge and collective experience spanning decades are readily available to you. We provide expert guidance, education, support for design and development processes, and strategy development. Consulting is our most personalized service offering. We are comfortable working with your leadership team and taking you from a vision to the product.
- Product and business strategy
- Business analysis
- Service design
- Competitiveness analysis
- 1-on-1 leadership consulting
We call our process 4D – where each D stands for a specific stage of the process.
Discover. Design. Develop. Deliver.
Discover is the initial phase where we are getting to know you, your expectations, business environment, competitive landscape, and overall project goals. In this phase, we might run a discoverability workshop with you and project stakeholders to achieve robust alignment and understanding from the get-go.
Design is the step where we will start with the prototyping, numerous and agile iterations, working to understand and develop the information architecture, design of interactions, and all other components of UX design. Lastly, we will create a visual design approach and language, making sure that your solution looks and feels exactly how it needs to look and feel to maximize your investment. “Design” also includes the design of databases, overall software architecture, setting up development workflow and environment, and more.
Develop is informed by the results of the first two phases and, in many cases, initial infrastructure and architecture groundwork is already laid down during the “Design” step. Deliverables from the previous stage are often used as a technical specification and guidance for developers. We also appreciate the fact that “Design” and “Develop” phases are closely related and rarely perfectly linear – therefore, our designers and developers are sitting together, iterating and making sure we deliver.
Deliver is the final phase of our process. It includes project hand-off, documentation delivery, server and deployment infrastructure delivery, and testing. We will setup needed deployment environments, analytics, tracking, logging, and reporting capabilities so we can track and follow further project development and growth. This phase is often an actual start of the project maintenance or new development cycle, so you can consider our process to be circular in many circumstances.
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